Terms of service

You will only find personally created Hand Made products on sale.

All products offered here and their presentation are subject to copyright Monika Kněžková © 2024 - 2050

These are very small quantities - mostly individual, handmade pieces and the number of identical pieces of the product is a maximum of 10 pieces.

I do not produce to order - only finished products in stock are available.

As part of my freelance work, I am not authorized to offer final products for the end customer from other manufacturers.

I am not a VAT payer for the year 2025.

Shop in the same way as in any other e-shop.

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BUSINESS TERMS

Monika Knežková
Uzbek 1410/6
101 00 Prague / Vršovice

registered as a self-employed person at the FÚ under VAT number: CZ7355100775

Bank account no.:
3212065002/5500
IBAN: CZ2755000000003212065002


As a freelancer - dancer + sale of products of personal creation through personal websites and online shop located at the internet address: www.handmadeluxux.shop

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1. INTRODUCTORY PROVISIONS

1.1. These terms and conditions (hereinafter referred to as the "terms and conditions") are regulated by Monika Kněžková with registered office at Uzbecká 1410/6, Prague / Vršovice, 101 00 registered as a self-employed person at the FÚ under the registration number: CZ7355100775 (hereinafter referred to as the "seller") in accordance with the provisions of § 1751 par. 1 of Act no. 89/2012 Coll., Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of the purchase contract (hereinafter referred to as the "purchase contract") concluded between the seller and another natural or legal person (hereinafter referred to as the "buyer") via the seller's online store. The online store is operated by the seller on a website located at the internet address www.hadmadeluxus.shop (hereinafter referred to as the "website"), through the website interface (hereinafter referred to as the "store's web interface").

1.2. Provisions deviating from the terms and conditions may be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.

1.3. The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and the terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.

1.4. The seller may change or supplement the wording of the terms and conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous wording of the terms and conditions.

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2. CONCLUSION OF THE PURCHASE CONTRACT

2.1. All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.

2.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods, if these goods cannot be returned by normal postal means due to their nature. The prices of the goods are stated including value added tax and all related fees. The prices of the goods remain valid for the period when they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually negotiated conditions.

2.3. The web interface of the store also contains information about the costs associated with packaging and delivery of goods. The information about the costs associated with packaging and delivery of goods provided in the web interface of the store applies only in cases where the goods are delivered within the territory of the Czech Republic.

2.4. To order goods, the buyer fills out the order form in the web interface of the store. The order form contains in particular information about:

2.4.1. the ordered goods (the buyer “inserts” the ordered goods into the electronic shopping cart of the web interface of the store),

2.4.2. the method of payment for the purchase price of the goods, information about the requested method of delivery of the ordered goods and

2.4.3. information about the costs associated with the delivery of the goods (hereinafter collectively referred to as the “order”).

2.5. Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, including with regard to the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking on the "Complete order" button. The data specified in the order are considered correct by the seller. Immediately after receiving the order, the seller will confirm this receipt to the buyer by e-mail to the buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").

2.6. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).

2.7. The contractual relationship between the seller and the buyer arises upon delivery of the order acceptance (acceptance), which is sent by the seller to the buyer by e-mail to the buyer's e-mail address.

2.8. The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer when using distance communication means in connection with concluding the purchase contract (internet connection costs, telephone call costs) are borne by the Buyer himself, and these costs do not differ from the basic rate.

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3. PRICE OF GOODS AND PAYMENT TERMS

3.1. The buyer may pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract to the seller in the following ways:

in cash on delivery at the location specified by the buyer in the order;
by bank transfer to the seller's account no. 3212065002/5500, maintained with Raiffeisenbank (hereinafter referred to as the "seller's account");
and if activated:
by bank transfer via the payment system specified on the payment page;
cashless by payment card;

3.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless otherwise expressly stated, the purchase price also includes the costs associated with the delivery of the goods.

3.3. The seller does not require an advance payment or other similar payment from the buyer. This does not affect the provisions of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.

3.4. In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable in advance or according to a specific agreement.

3.5. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.

3.6. The seller is entitled, especially in the event that the buyer does not additionally confirm the order (Article 3.6), to demand payment of the entire purchase price before sending the goods to the buyer. The provisions of Section 2119, paragraph 1 of the Civil Code do not apply.

3.7. Any discounts on the price of the goods provided by the seller to the buyer cannot be combined with each other.

3.8. If it is customary in business transactions or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made on the basis of the purchase contract. The seller is not a payer of value added tax. The tax document - invoice will be issued by the seller to the buyer and attached to the shipped goods as a handwritten document.

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 4. WITHDRAWAL FROM THE PURCHASE CONTRACT

4.1. The Buyer acknowledges that, according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from the purchase contract for the supply of goods that have been modified according to the wishes of the Buyer or for his person, from the purchase contract for the supply of goods that are subject to rapid deterioration, as well as goods that have been irretrievably mixed with other goods after delivery, from the purchase contract for the supply of goods in a closed package that the consumer has removed from the package and cannot be returned for hygiene reasons, and from the purchase contract for the supply of audio or video recordings or computer programs if the original packaging has been broken or if the file has already been sent to the Buyer electronically.

4.2. If this is not the case specified in Article 4.1 of the Terms and Conditions or another case where the purchase contract cannot be withdrawn, the Buyer has, in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the right to withdraw from the purchase contract within fourteen (14) days from the receipt of the goods, and in the event that the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer can use the sample form provided by the seller, which is an annex to the terms and conditions. The buyer can send the withdrawal from the purchase contract, among others, to the seller's address or to the seller's e-mail address 1tanecnice@email.cz

4.3. In the event of withdrawal from the purchase contract pursuant to Article 4.2 of the Terms and Conditions, the purchase contract shall be cancelled from the beginning. The goods must be returned by the Buyer to the Seller within fourteen (14) days of the delivery of the withdrawal from the purchase contract to the Seller. If the Buyer withdraws from the purchase contract, the Buyer shall bear the costs associated with returning the goods to the Seller, even in the event that the goods cannot be returned by normal postal service due to their nature.

4.4. In the event of withdrawal from the purchase contract pursuant to Article 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of the Buyer’s withdrawal from the purchase contract, in the same manner in which the Seller received them from the Buyer. The Seller is also entitled to return the performance provided by the Buyer upon return of the goods by the Buyer or in another manner, if the Buyer agrees to this and no additional costs are incurred by the Buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods or proves that he sent the goods to the seller.

4.5. The seller is entitled to unilaterally offset the claim for compensation for damage caused to the goods against the buyer's claim for a refund of the purchase price.

4.6. In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up to the time of receipt of the goods by the buyer. In such a case, the seller shall return the purchase price to the buyer without undue delay, in cashless form to the account designated by the buyer.

4.7. If a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with a termination condition that if the buyer withdraws from the purchase contract, the gift contract regarding such gift shall cease to be effective and the buyer is obliged to return the gift provided to the seller together with the goods.

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5. TRANSPORT AND DELIVERY OF GOODS

 

5.1. If the method of transport is agreed upon based on a special request of the Buyer, the Buyer shall bear the risk and any additional costs associated with this method of transport.

5.2. If the Seller is obliged to deliver the goods to the place specified by the Buyer in the order, the Buyer shall be obliged to accept the goods upon delivery.

5.3. If, for reasons on the Buyer's part, the goods must be delivered repeatedly or in a manner other than that specified in the order, the Buyer shall be obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with a different method of delivery.

5.4. When accepting the goods from the carrier, the Buyer shall be obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If the packaging is found to be damaged, indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier. This does not affect the buyer's rights from liability for defects in the goods and other rights of the buyer arising from generally binding legal regulations.

5.5. Other rights and obligations of the parties in the transport of goods may regulate the special delivery conditions of the seller, if they are issued by the seller.

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6. Other rights and obligations of the parties

6.1. The buyer acquires ownership of the goods by paying the entire purchase price of the goods.


6.2. In relation to the buyer, the seller is not bound by any codes of behavior within the meaning of § 1826 para. e) of the Civil Code.


6.3. Consumer complaints are handled by the seller via electronic address: 1tanecnice@email.cz. The Seller shall send information on the processing of the Buyer's complaint to the Buyer's email address.

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7. Personal Data Protection

 

7.1. Of its information obligation to the Buyer within the meaning of Article 13 of the Regulation 2016/679 of the European Parliament and of the Council on the protection of individuals in connection with the processing of personal data and on the free movement of such data and canceling Directive 95/46/EC (General Personal Data Protection Regulation) (GDPR 'Regulation) related to the Buyer's Personal Data The seller is fulfilled by the Seller through a special document for the purpose of performing public law obligations.

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8. Sending commercial communications and storage of cookies

8.1. The Buyer agrees within the meaning of Section 7 (2) of Act No. 480/2004 Coll., On Certain Information Society Services and on Amendments to Certain Acts (the Act on Certain Information Society Services), as amended, with the sending of commercial communications by the Seller to the Buyer's email address or telephone number. The Seller fulfills its information obligation to the Buyer within the meaning of Article 13 of the GDPR Regulation related to the processing of the Buyer's personal data for the purposes of sending commercial communications through a special document.


8.2. The buyer agrees to store the so -called cookies on his computer. If the purchase on the website can be made and the seller's obligations can be fulfilled from the purchase contract without storing the so -called cookies on the buyer's computer, the buyer may dismiss consent at any time.

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9. Final provisions

9.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. The choice of the right under the previous sentence is not the buyer who is a consumer, deprived of the protection provided by the provisions of the legal order from which it cannot be contractually deviated, and in the absence of the election of law otherwise applied under Article 6 (1) of the Regulation (EC) No 593/2008 of 17 June (Rome I).


9.2. If some provisions of the Terms and Conditions are invalid or ineffective, or such, a provision shall take place instead of invalid provisions, the meaning of which is as close as possible to the invalid provision. The validity of other provisions is not affected by the invalidity or ineffectiveness of one provision.


In Prague on: 25.12.2024
Monika Kněžková